Privacy Policy

for Solsta Hotel/Leif Eriksson Hotels AB

1. Data Controller

Leif Eriksson Hotels AB
Corporate registration number: 559539-7042
Address: Drottninggatan 13, 652 25 Karlstad
Phone: 054-150 800
Email: info@solstahotell.se

Leif Eriksson Hotels AB is the data controller for the processing of your personal data in accordance with this policy.

2. What personal data do we collect?

We collect the personal data necessary to fulfill our obligations to you, for example:
- Name
- Address
- Telephone number
- Email address
- Payment information
- Booking information (e.g. dates of stay, room selection, special requests)
- Information provided when contacting us via email, telephone or form on our website.

3. Purpose and legal basis

We process your data for the following purposes:

Purpose | Legal basis
--------|--------------
Manage bookings and payments | Agreements
Contact you before and during your stay | Agreement
Respond to inquiries via phone, email or form | Legitimate interest
Marketing and newsletters (if you have actively consented) | Consent
Fulfill legal requirements (e.g. Accounting Act) | Legal obligation

4. Storage time

We only store your personal data for as long as necessary for the purpose:
- Booking and payment information: 7 years according to the Accounting Act.

- ID documents (passport and other identification documents) 90 days.
- Marketing contact details: until you withdraw your consent.
- Other data: as long as it is necessary to fulfill the agreement or handle the request.

5. Disclosure to third parties

We may share your information with:
- Our IT and system suppliers (e.g. booking systems, payment services).
- Authorities, if required by law.

We do not transfer personal data to countries outside the EU/EEA unless adequate safeguards are in place (e.g. EU standard contractual clauses).

6. Cookies and tracking

Our website uses cookies to improve the user experience and collect statistics. You can change the cookie settings in your browser.

7. Your rights

You have the right to:
- Get information about what personal data we process about you (register extract).
- Request correction of incorrect information.
- Request deletion (in certain cases).
- Object to processing based on legitimate interest.
- Withdraw consent for future processing.
- Request data portability (transfer of data).

To exercise your rights, contact us at info@solstahotell.se

8. Complaints

If you believe that we are processing your data incorrectly, you can contact us, or file a complaint with the Swedish Data Protection Authority (IMY).

9. Changes to the policy

We may update this privacy policy. The latest version is always available on our website.